What does encurage financial network (EFN) do with your personal information?
Facts | |
Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and account balances credit history and credit scores income and transaction history When you are no longer our member, we continue to share your information as described in this notice. |
How? | The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and account balances credit history and credit scores income and transaction history When you are no longer our member, we continue to share your information as described in this notice. |
encurage financial network Sharing Personal Information
Reasons we can share personal information | Does encurage financial network share? | Can you limit this sharing? |
For our everyday business purpose — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus | Yes | No |
For our marketing purpose — to offer our products and services to you | Yes | Yes |
For joint marketing with other financial companies | Yes | Yes |
For our affiliates’ everyday business purposes — information about your transactions and experiences | Yes | No |
For our affiliates’ everyday business purposes — information about your creditworthiness | No | We don’t share |
For nonaffiliates to market to you | No | We don’t share |
encurage financial network Limit Our Sharing
To limit our sharing | Call 773-565-2000 |
Questions? | Call 773-565-2000 or go to firstfcu.org |
encurage financial network who we are
Who is providing this notice? | encurage financial network |
encurage financial network What we do
How does encurage financial network protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. |
How does encurage financial network collect my personal information? | We collect your personal information, for example, when you open an account or show your government-issued ID apply for financing or give us your contact information show us your driver’s license We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. |
Why can’t I limit all sharing? | Federal law gives you the right to limit only sharing for affiliates’ everyday business purposes – information about your creditworthiness affiliates from using your information to market to you sharing for nonaffiliates to market to you State law and individual companies may give you additional rights to limit sharing. |
Copy of Definitions
Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies. First Servicing, LLC Owners Access, LLC |
Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies. Credit Mountain Fiserv Kasasa |
Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Enterprise Car Sales TruStage Insurance |
Effective
Date: September 1, 2023
BIOMETRIC INFORMATION PRIVACY POLICY AND CONSENT
Scope and Overview
This policy outlines how encurage financial network, its vendors, and/or the
licensor of the encurage financial network consumer verification software
processes biometric data collected from you for identity verification and fraud
prevention purposes.
Biometric Data Defined
As used in this policy, biometric data includes “biometric identifiers” and
“biometric information”. “Biometric identifier” means a retina or iris scan,
fingerprint, voiceprint, or scan of hand or face geometry. As the term is used
in this policy, the selfie photograph you upload to the software for use in the
biometric algorithm is considered a “biometric identifier.”
“Biometric information” means any information, regardless of how it is
captured, converted, stored, or shared, based on an individual’s biometric
identifier used to identify an individual.
Disclosure and Authorization Policy
To the extent that encurage financial network, its vendors, and/or the licensor of
the encurage financial network consumer verification software collect,
capture, or otherwise obtain biometric data relating to a consumer, encurage financial network must first:
Inform each consumer that encurage financial network, its vendors, and/or the
licensor of the encurage financial network consumer verification software
are collecting, capturing, or otherwise obtaining the employee’s biometric
data, and that the encurage financial network is providing such biometric
data to its vendors and the licensor of the encurage financial network’s
consumer verification software;
Inform the consumer of the specific purpose and length of time for which the
consumer’s biometric data is being collected, stored, and used; and
Receive consent by the consumer authorizing encurage financial network, its vendors,
and/or First Financial Credit Union’s consumer verification software to
collect, store, and use the consumer’s biometric data for the specific purposes
disclosed by the First Financial Credit Union, and for encurage financial network
to provide such biometric data to its vendors and the licensor of the encurage
financial network’s consumer verification software.
encurage financial network, its vendors, and/or the licensor of the encurage
financial network consumer verification software will not sell, lease, trade, or
otherwise profit from employees’ biometric data; provided, however, that the
encurage financial network’s vendors and the licensor of the encurage financial
network’s consumer verification software may be paid for products or services
used by encurage financial network that utilize such biometric data.
This policy is intended to comply with all federal, state, and local laws.
Purpose for the Collection of Biometric Data
encurage financial network, its vendors, and/or the licensor of encurage
financial network’s consumer verification software collect, store, and use
biometric data solely for identity verification and fraud prevention purposes.
Disclosure
encurage financial network will not disclose or disseminate any biometric data to
anyone other than its vendors and the licensor of the encurage financial network’s
consumer verification software providing products and services using biometric data
without/unless:
First obtaining consumer consent to such disclosure or dissemination;
The disclosed data completes a financial transaction requested or authorized by the
consumer;
Disclosure is required by law or ordinance; or
Disclosure is required pursuant to a valid warrant or subpoena issued by a court of
competent jurisdiction.
Security
encurage financial network shall use a commercially reasonable standard of care to
store, transmit and protect from disclosure any biometric data collected. Such
storage, transmission, and protection from disclosure shall be performed in a
manner that is the same as or more protective than the manner in which encurage
financial network stores, transmits and protects from disclosure other
confidential and sensitive information, including personal information that can
be used to uniquely identify an individual or an individual’s account or
property, such as genetic markers, genetic testing information, account
numbers, PINs, driver’s license numbers and social security numbers.
Retention
encurage financial networkshall retain consumer biometric data only until, and
shall request that its vendors and the licensor of encurage financial network’s
consumer verification software permanently destroy such data when, the first of
the following occurs:
The initial purpose for collecting or obtaining such biometric data has been
satisfied, such as verification of consumer identity;
Request of consumer to destroy the biometric data; or
Within 30 days of consumer’s provisioning of biometric data.
Contact Information
If you have any questions about our use, storage, or security of your biometric data
you can contact us at: info@firstfcu.org.
BIOMETRIC INFORMATION CONSUMER CONSENT
As outlined in the “Biometric Information Privacy Policy”, I understand and
consent to the collection, use, retention, storage, and/or disclosure or
re-disclosure of data or images from biometric verification technology by encurage
financial network, its vendors, and/or the licensor of the encurage financial network
consumer verification software. I acknowledge that I have been given a copy of the
Policy, or that the Policy has been made accessible to me, and I have had an opportunity
to review it and request any additional information concerning the encurage financial
network’s procedures and safeguards for collecting, maintaining, using, disclosing,
sharing, storing, and/or destroying this data.